Genpact’s GenpactNext strategy centers on transitioning into an AI-first, data-led innovation enterprise. Subaiya’s track record in scaling software and services with operational simplicity and innovation aligns directly with this vision.
In a press release, Genpact’s President & CEO Balkrishan “BK” Kalra highlighted that Subaiya’s expertise complements the company’s goal to “intentionally disrupt ourselves and scale advanced technology on a foundation of core business services”.
Thimaya Subaiya is a seasoned technology executive with deep experience in operations, customer experience, transformation, marketing, and strategy. He currently leads Cisco’s operations globally, and has previously held leadership roles at Salesforce and Oracle.
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